B&Q launch new personalised DIY help at home using high-tech 'advice avatars' (10 images)

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Home improvement giant B&Q is launching a new service to give customers personalised DIY help at home using high-tech 'advice avatars'. Customers can take home one of the devices which enables a member of staff to see what they are doing and give them step by step instructions on how to carry out tasks.

The avatars, dubbed 'iB&Qs', are twinned with real-life colleagues in store who then give live advice and tips via iPad screens. Each avatar is equipped with its own...
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